We recommend visiting between 8 am and 8 pm. After these hours, doors are locked as most residents are resting. Please call ahead for after-hours visits to ensure entry.

While we primarily operate on a private-pay basis, we will work with you to ensure flexibility and accessibility in payment options.

We aim to create social programs and individualized activities to cater to each resident’s capabilities and needs, significantly aiding in their rehabilitation process. Activities include active resident councils, musical performances, current events updates, newspaper readings, singing exercises, fitness activities, stretching exercises, religious meetings, outside entertainment, games, trivia, history, and volunteer involvement. We also encourage family participation in these activities.

A monthly calendar is displayed to keep residents updated on upcoming events like birthday parties, movies, musical programs, outings, candlelight dinners, ice cream socials, and other special events. Friends and family are always welcome to visit and join our special events.

Our social services team supports residents and their families during transitions. They provide crucial information, manage requests and concerns, and assist in care and discharge planning. Professional services such as Dental, Vision, Podiatry, Audiology, Power of Attorney, Dementia assessment, Psychosocial and Psychiatric Evaluation, and Individual therapy can be arranged.

If you prefer to have your laundry done by us, please inform the front office upon admission. If a family member or caregiver will handle laundry at home, notify the nursing station so a sign can be placed on the closet door for housekeeping staff to leave clothing for family pick-up. We ask that families provide a hamper for clothes and collect it twice a week.

All personal clothing is washed in an industrial machine at 180 degrees. Ensure clothing is suitable for these temperatures. Avoid bringing items that require special care or may be damaged. All clothing must be labeled with the resident’s name, not room number or initials, in large letters inside the neckline or waistband. Mark all items, including socks, shoes, and personal belongings.

We recommend approximately five changes of clothing and comfortable rubber-soled shoes. All items should be washed, clearly labeled with the resident’s name in permanent ink, and entered into the resident’s personal inventory log in the medical chart. Other personal items should be marked or engraved. Residents are advised not to keep valuable jewelry or large amounts of cash in the facility.

While we have no formal visitation guidelines, we suggest using common areas to meet your loved one. If visiting in a common area isn’t possible, we recommend limiting to one to three people in a resident room at a time.

You may reserve the activities lounge for special events such as birthdays, holidays, and meals, with prior notice.

We encourage children to visit, but for Tiburon Hills child visitation, please inform the charge nurse about any visitors under the age of 12.

We welcome family pets to visit. Remember to clean up after them and ensure safety measures are followed at all times. Pets must be on a leash and have current vaccinations.

Physicians typically see residents upon admission and every 30 days thereafter. However, our nursing professionals maintain constant contact with all visiting physicians. Some insurance providers require more frequent visits. For more details, consult our nursing staff.

Residents may have a leave of absence with physician authorization, arranged through nursing staff. Upon arrival and departure, the resident or responsible party must sign the LOA (leave of absence) book at the nursing station.

Mail is delivered to residents personally, daily except for weekends and holidays.

Tiburon Hills Care Center
Attn: ___________________ Room No. _____
30 Hacienda Dr
Tiburon, CA 94920

Use our Send a Greeting feature on the website to send a variety of emails to your loved one. We print and deliver these messages free of charge.

For everyone’s safety, we are a non-smoking facility. Designated smoking areas are available outdoors.

There is ample parking available with wheelchair access. Please follow all posted city parking signs and avoid spaces reserved for handicapped individuals, employees, and physicians.

Before bringing food, consult with the nursing staff to ensure consistency with prescribed diets. Any food kept in resident rooms must be in sealed containers.

Yes, beauticians are available.

Yes, all rooms feature free cable television.

Yes, all rooms include telephone hookups. Please inquire about service activation, and of course, feel free to bring a cell phone.

WiFi Internet is provided for residents and guests.

Your rehab director will provide details on the rehabilitation program tailored to your loved one’s needs.Upon admission, our Registered Dietitian and/or Food Service Director will discuss special dietary needs with your loved one. Meals are prepared with care, according to medical diets ordered by physicians.

For alternate menu options, inform the CNA of your request. The Food Service Director will do their best to accommodate preferences.

Our Dietitian and Food Service Director monitor nutritional status using monthly weights, daily intake records, and lab data, and these assessments are discussed at care conferences.

Upon admission, our Registered Dietitian and/or Food Service Director will discuss special dietary needs with your loved one. Flavorful and appetizing meals are prepared with care, according to medical diets ordered by physicians.

For alternate menu options, inform the CNA of your request. The Food Service Director will do their best to accommodate preferences.

Our Dietitian and Food Service Director monitor nutritional status using monthly weights, daily intake records, and lab data, and these assessments are discussed at care conferences.

Your loved one’s comfort is our priority. If you have concerns or praise for staff, contact our social services department, who can address any issues you might have and answer other Tiburon Hills Care Center questions.

Our team is well-trained in managing high-acuity patients and infectious diseases like COVID-19. Our infection prevention nurse ensures we adhere to the latest guidelines and best practices. Tiburon Hills COVID-19 safety measures include educating staff on the proper use of PPE such as N95 masks, gloves, and gowns, and following COVID-19 protocols from the local Public Health department and CDC.