Tiburon Hills Care Center Reviews

See what our patients and their families have to say

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As you browse feedback about Tiburon Hills Care Center, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

4.3

15 reviews

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Profile photo of Katie Furia
Katie Furia on Google
14 days ago

Amy is so helpful and educated me on all things on Tiburon Hills! They can take some of the most complex patients financially and medically and have great outcomes for patients returning back in the community. Would recommend this facility to anyone looking!

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linda king on Google
5 months ago

Not sure how you can run a facility and stay open, when the heating system is down and you make patients buy their own heaters to warm their room and wound care wipes. Rooms don’t get cleaned. Nurses don’t know how to do their jobs. Don’t recommend at all.

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Julie Callahan on Google
11 months ago

I recently toured Tiberon Hills Care Center and was absolutely blown away. The building itself is a historic gem with stunning 1950’s architecture – full of charm and character. The renovations they have started are making it even more beautiful while preserving its unique feel. What really stood out to me was the staff. Everyone I met was was kind, welcoming, and genuinely happy to be there. Ami, the Director of Marketing, brings such an inspiring energy to the facility – her passion, creativity, and love for the residents are felt throughout the building. Their physical therapy department is top-notch, every staff member I encountered was professional, friendly, and upbeat. One of my favorite features is the enclosed courtyard – a serene, secure space perfect for visiting and soaking up the sunshine. The building is perched on a hill, you get breathtaking views in every direction. Tiberon Hills is truly of one-of-a-kind place. You can tell the team genuinely cares, and its shows in every detail.

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Maria Mann on Google
12 months ago

Great skilled nursing facility! Amazing staff and Amy the marketer is easy to work with and fully transparent with admissions. Highly recommend this place to all families.

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James Mccray on Google
12 months ago

My father loves their physical therapy, which he receives 7 days a week

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Ami Lawless on Google
1 year ago

Amazing staff who give great care! Beautiful architecture atop the Tiburon hills. They also have multiple activities 7 days of the week.

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Marcus Ceniceros on Google
2 years ago

After taking care of my brother for 8 months in his small room for his discharge from the hospital after a month ICU for a bike accident….he went back in only to be discharged (4) days later with metastasized stage (4) cancer….Rochelle and everyone there each member of the staff our family is so grateful for you caregiving to our brother…we love you ❤️

Business response 2 years ago

Thank you for your wonderful feedback, Marcus. It was an absolute pleasure caring for Kevan and helping your family. I’m keeping tabs on him through a friend at his new facility and hear that he is doing well! I truly hope you’re all finding peace, comfort and healing, and we’re here for you if you ever need us. We love you all as well 🩷
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Rhonda West on Google
2 years ago

My mother was there for 7 years. Things were good until the corporation took over and everything changed. Forget trying to talk to anyone in charge. They don’t return calls. My mom passed way this year. And I have not heard a single word from anyone. On top of that they raised moms fees by 20% when they took over a couple Of years ago. With the promise of redecorating and bringing things up to standards. That never happened

Profile photo of Cecelia Schleth
Cecelia Schleth on Google
2 years ago

My mom arrived to a dirty room. The staff is not kind or compassionate and likely to have attitude. They don’t even have supplies on hand for wound care. I would not recommend this place.

Business response 2 years ago

Hi there, I’m sorry you had this experience. I met your mom on admission, heard her concerns and tried to repair the negative first impression. She seems to have adjusted now, and her wound treatments are going great . Again, I’m so sorry for the negative first impression, and we will continue to show you and your mom that we care for her and her needs. Please accept my apologies.
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Barry Schneider on Google
2 years ago

I stayed there recently for about 10 days to deal with a spine infection and rehab. The staff was terrific, especially Jwala the head nurse. She is an immensely capable and charming person and is on top of everything going on in the facility at all times. The staff work overtime for what can be very difficult situations for many patients. The Physical therapists are excellent, especially Dr. Duro. The food could be a little spotty sometimes, but it depends on who the chef is, but that was just a minor thing.

Business response 2 years ago

Hi Mr. Schneider, It was an absolute pleasure to have you in our facility during your recovery. Thank you so much for your review! Jwala truly is the best and we’re lucky to have her Directing our Nursing Staff. I’m so happy to hear that you had a good experience. Please send our hellos to the family, and we wish you the absolute best!
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Olivia Garcia on Google
2 years ago

Amazing, reputable facility that fosters a great environment for healing. Whether you are recovering from an illness, elective procedure, or unplanned emergency, this facility is the place to go. The rooms all have a beautiful view, and the staff/administrative team does miracles to make sure each individual is appropriately cared for. It is a private pay facility, so they do not take insurance, but they are worth every penny!

Business response 2 years ago

Hi Olivia, Thank you for taking the time to review our facility. We truly value your feedback! Take care!
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Deborah Schwarz on Google
3 years ago

I spent a bit more than a day at this facility, recovering from surgery. The entire staff was prompt in their attention to my various needs and made me feel like a queen for the day. While I hope I never need to return, if the circumstances, required, I’d be happy to spend more time here.

Business response 2 years ago

Thank you for your review, Deborah. We appreciate you taking the time to share your experience!
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lynn bagley on Google
3 years ago

Best nurses; PT & staff. Beautiful views. High tech equipment. Warm & friendly atmosphere. Makes avery possible accommodation for family & visitors.

Profile photo of Eddy Garcia S.
Eddy Garcia S. on Google
13 years ago

Desde aqui nos bendice con su trabajo una de las mujeres mas importantes para nuestra familia

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.